• Fostering an Environment of Scientific Thinking

    Fostering an Environment of Scientific Thinking

      Describing what it looks like when an organization “embraces scientific thinking” has evolved over the years at the Shingo Institute. If the reader was to look at the Shingo Model™ and Guidelines...

  • Helping Those Who Help Themselves

    Helping Those Who Help Themselves

    “I am only one, but still I am one.  I cannot do everything, but still I can do something; and because I cannot do everything, I will not refuse to do something that I can do.” – Helen Keller We...

  • Inspiring People to Achieve Epic Wins

    Inspiring People to Achieve Epic Wins

    “An Epic Win is an outcome that is so extraordinarily positive that you had no idea it was even possible until you achieved it. it was almost beyond the threshold of imagination and when you get there...

  • Achieving Peak Performance

    Achieving Peak Performance

    “No one appreciates the agonizing effort (Miyamoto) Musashi has made.  Now that his years of training have yielded spectacular results, everybody talks about his “God-given talent.”  That’s...

  • Walking in a Straight Line

    Walking in a Straight Line

    “You’ve got to think about big things while you’re doing small things, so that all the small things go in the right direction.” — Alvin Toffler Robert Krulwich of NPR distilled...

  • Be Present and Listen Deeply

    Be Present and Listen Deeply

    “Listening is a magnetic and strange thing, a creative force. Leaders who listen to us are the ones we move toward. When we are listened to, it creates us, makes us unfold and expand.” – Anonymous Listening...

  • Why Pursuing Big Ideas is Killing Your Culture

    Why Pursuing Big Ideas is Killing Your Culture

    The best indicator of successfully developing a continuous improvement culture is your ability to engage people. Because “engagement is all about participation,” according to communications consultant...

  • Learning Change from a LunaTik

    Learning Change from a LunaTik

    Scott Wilson is the founder of MINIMAL (MNML), a hybrid design studio with a growing blue chip client roster, numerous self-manufactured products and joint ventures in development.  An accomplished...

  • Learning Systems Design from Dead Poets

    Learning Systems Design from Dead Poets

    “Why do I stand up here?  I stand upon my desk to remind myself that we must constantly look at things in a different way.  You see the world looks very different up here … Just when you think...

  • Seeing What Makes Processes Tick

    Seeing What Makes Processes Tick

    Daniel Weil is a partner of Pentagram and a Senior Fellow of the Royal College of Art.  Daniel has been working as an architect and designer since 1977 and his projects have included products, packaging,...