“An Epic Win is an outcome that is so extraordinarily positive that you had no idea it was even possible until you achieved it. it was almost beyond the threshold of imagination and when you get there...
“No one appreciates the agonizing effort (Miyamoto) Musashi has made. Now that his years of training have yielded spectacular results, everybody talks about his “God-given talent.” That’s...
The best indicator of successfully developing a continuous improvement culture is your ability to engage people. Because “engagement is all about participation,” according to communications consultant...
“Why do I stand up here? I stand upon my desk to remind myself that we must constantly look at things in a different way. You see the world looks very different up here … Just when you think...
Ford Motor Co. CEO Alan Mulally was a runaway winner of the 2010 MarketWatch CEO of the year, easily beating out Steve Jobs, Vikram Pandit, Jeff Bezos and Reed Hastings. Since the hiring of Mulally...
“An experienced code breaker will tell you that in order to figure out what the symbols in a code mean, it is essential to be able to play with them…to rearrange them at will.” – Gero...
For Starbucks, the world’s leading retailer, roaster, and brand of speciality coffee, 2008 was a tough year. Amid a struggling economy and increased competition from cheaper rivals, the company’s...
Meet Bill Strickland. He is the President and CEO of Manchester Bidwell Corporation and delivers educational and cultural opportunities to students and adults within a culture that fosters innovation,...
In 2009, Charles Jacobs published a book entitled Management Rewired: Why Feedback Doesn’t Work and Other Surprising Lessons from the Latest Brain Science. In it, he discusses the power of mental paradigms...
I have written before about the importance of the structure and physical space in driving the development of right behaviors in an organization. On my last trip to Japan, I was again stuck by the way...