Walking in a Straight Line
“You’ve got to think about big things while you’re doing small things, so that all the small things go in the right direction.” — Alvin Toffler Robert Krulwich of NPR distilled...
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Redesigning an Industry Icon
Ford Motor Co. CEO Alan Mulally was a runaway winner of the 2010 MarketWatch CEO of the year, easily beating out Steve Jobs, Vikram Pandit, Jeff Bezos and Reed Hastings. Since the hiring of Mulally...
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Managing Rapid Change on a Large Scale
For Starbucks, the world’s leading retailer, roaster, and brand of speciality coffee, 2008 was a tough year. Amid a struggling economy and increased competition from cheaper rivals, the company’s...
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Creative Collaboration at Pixar
A couple of years ago, the Harvard Business Review published an article on creativity and collaboration at Pixar. According to Ed Catmull (President of Pixar), the trick to fostering collective creativity...
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Don’t Delay…Start Today
The Shingo Prize (www.shingoprize.com) is a non-profit organization committed to the education, assessment, and recognition of organizations achieving operational excellence. The process of applying...
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The Problem with Most Visuals
After spending countless hours analyzing visual management boards in office and manufacturing environments, many fail to live up to the expectations we set for them and die a slow and painful death. Here...