Describing what it looks like when an organization “embraces scientific thinking” has evolved over the years at the Shingo Institute. If the reader was to look at the Shingo Model™ and Guidelines...
The best indicator of successfully developing a continuous improvement culture is your ability to engage people. Because “engagement is all about participation,” according to communications consultant...
“Why do I stand up here? I stand upon my desk to remind myself that we must constantly look at things in a different way. You see the world looks very different up here … Just when you think...
“If they had to wait for inspiration or a good idea, few scenes would ever begin. Players step onto the stage because that is where things are happening. They just show up. Then the magic begins.”...
“An experienced code breaker will tell you that in order to figure out what the symbols in a code mean, it is essential to be able to play with them…to rearrange them at will.” – Gero...
A couple of years ago, the Harvard Business Review published an article on creativity and collaboration at Pixar. According to Ed Catmull (President of Pixar), the trick to fostering collective creativity...
A $2,000 car? The Chairman of Suzuki Motor Corporation said it was impossible…but, that didn’t deter Ratan Tata. Motivated by a passion for meeting the needs of India’s impoverished people,...
In his work as an educational theorist, John Dewey believed that discovery-based education yielded the best learning. By allowing learners to connect with information through participation and experimentation...
“The extent to which you have a design style is the extent to which you have not solved the problem.” – Charles Eames Design That Matters is a non-profit company who faced a problem with global...
Welcome to the Grand Cafe in Oxford, England. The Grand Cafe was one of the first coffee houses to open in England in 1650. With the replacement of alcohol as the daytime drink of choice, the English...