Describing what it looks like when an organization “embraces scientific thinking” has evolved over the years at the Shingo Institute. If the reader was to look at the Shingo Model™ and Guidelines...
“No one appreciates the agonizing effort (Miyamoto) Musashi has made. Now that his years of training have yielded spectacular results, everybody talks about his “God-given talent.” That’s...
“You’ve got to think about big things while you’re doing small things, so that all the small things go in the right direction.” — Alvin Toffler Robert Krulwich of NPR distilled...
“Listening is a magnetic and strange thing, a creative force. Leaders who listen to us are the ones we move toward. When we are listened to, it creates us, makes us unfold and expand.” – Anonymous Listening...
The best indicator of successfully developing a continuous improvement culture is your ability to engage people. Because “engagement is all about participation,” according to communications consultant...
Scott Wilson is the founder of MINIMAL (MNML), a hybrid design studio with a growing blue chip client roster, numerous self-manufactured products and joint ventures in development. An accomplished...
Ford Motor Co. CEO Alan Mulally was a runaway winner of the 2010 MarketWatch CEO of the year, easily beating out Steve Jobs, Vikram Pandit, Jeff Bezos and Reed Hastings. Since the hiring of Mulally...
“If they had to wait for inspiration or a good idea, few scenes would ever begin. Players step onto the stage because that is where things are happening. They just show up. Then the magic begins.”...
“An experienced code breaker will tell you that in order to figure out what the symbols in a code mean, it is essential to be able to play with them…to rearrange them at will.” – Gero...
For Starbucks, the world’s leading retailer, roaster, and brand of speciality coffee, 2008 was a tough year. Amid a struggling economy and increased competition from cheaper rivals, the company’s...