Redesigning an Industry Icon
Ford Motor Co. CEO Alan Mulally was a runaway winner of the 2010 MarketWatch CEO of the year, easily beating out Steve Jobs, Vikram Pandit, Jeff Bezos and Reed Hastings. Since the hiring of Mulally...
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Managing Rapid Change on a Large Scale
For Starbucks, the world’s leading retailer, roaster, and brand of speciality coffee, 2008 was a tough year. Amid a struggling economy and increased competition from cheaper rivals, the company’s...
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The Power of an “Impossible” Goal
A $2,000 car? The Chairman of Suzuki Motor Corporation said it was impossible…but, that didn’t deter Ratan Tata. Motivated by a passion for meeting the needs of India’s impoverished people,...
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Don’t Delay…Start Today
The Shingo Prize (www.shingoprize.com) is a non-profit organization committed to the education, assessment, and recognition of organizations achieving operational excellence. The process of applying...
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5 Minutes with a Farmer
“We have declared war on work as a society…it is a civil war…a cold war.” – Mike Rowe from “Dirty Jobs” Mike Rowe had it right when we said we are ”waging a war on...